Terms and Conditions for Users

Terms & Conditions for Users

Effective as of 25/03/2021

By accessing this website, you agree to be bound by the following Terms and Conditions of Use, all applicable laws, and regulations. You are responsible for compliance with any local laws that may apply. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

1. International Transfer Conditions

Overview
Transferring money internationally involves specific limitations and legal considerations. Each country, financial institution, and transfer method is subject to its own set of regulations. Therefore, transferring funds from The Bahamas may differ significantly from sending funds to Canada, the United States, or other countries.

Transfer Limits
Under the Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) Act, all transactions above 10,000 BSD from The Bahamas must be processed through our online banking platform, and require the creation of a verified personal account.

Required Documentation (for transactions of 10,000 BSD and above):

  • Valid government-issued ID or passport

  • Proof of address (e.g., official mail)

  • Reason for remittance

  • Tax File Number (TFN) or Social Security Number (SSN)

  • Bank account verification

Additional Requirements for Business Transfers:

  • Certified proof of recipient’s identity and address

  • Business bank statements

  • Documentation of business income and payroll

  • Invoices or receipts for purchases made abroad

  • Copy of Money Order Certificate

International Transfer Channels
Transfers via Andrews Plaza Bank may be processed through the SWIFT network, and may incur the following charges:

  1. Outgoing fee

  2. Incoming fee

  3. Intermediary bank charges

  4. Currency exchange rate differentials

We provide complete cost estimates prior to final submission.

2. Online Transfer Rules (Bahamas)

In compliance with Bahamian law:

  • Transfers exceeding 10,000 BSD must be reported to BTRAC within 10 days of the transaction.

  • Submission of International Funds Transfer Instructions (IFTI) or Money Order Certificate (MOC) is required.

  • All inbound transfers exceeding 10,000 BSD may be subject to taxation.

3. Transfer Limits with Andrews Plaza Bank

The maximum daily international transfer limit from The Bahamas via Andrews Plaza Bank is 2,000,000 BSD, depending on transaction type, destination, and transfer history. Transaction limits will be viewable upon account registration.

4. Support & Assistance

After purchasing or registering, customers may contact us for support via email. Our team will aim to resolve minor issues via email and provide updated modules if necessary.

Support Channels:

  • Verified users may access help through our support ticket system.

  • For system modifications, clients may:

    • Wait for scheduled updates

    • Request paid customization services

5. Ownership & Usage Rights

  • All digital content and services offered by Andrews Plaza Bank remain the property of the Bank.

  • Unauthorized claims of ownership or intellectual rights are strictly prohibited.

  • Services are provided “as is” without warranty or guarantee of functionality or compatibility with third-party tools or platforms.

6. Warranty Disclaimer

  • Andrews Plaza Bank does not guarantee full compatibility with all browsers, third-party modules, or custom configurations.

  • Users are responsible for testing features on supported platforms.

  • We are not liable for any damages or losses resulting from use or inability to use our services.

7. Unauthorized or Illegal Use

Users may not engage in any unlawful or unauthorized use of our services, including but not limited to:

  • Distribution of malicious or inappropriate content

  • Infringement of intellectual property laws

  • Use of the platform for promoting hate, terrorism, obscenity, or pirated software

Any misuse may result in immediate termination of user access.

8. Account Responsibility

  • Users are responsible for maintaining the confidentiality of their account credentials.

  • Any unauthorized activity or breach must be reported immediately.

  • We reserve the right to suspend or terminate accounts exhibiting prohibited behavior.

9. Use of Cookies

  • Our site may use cookies for tracking usage patterns and enhancing user experience.

  • Cookies do not collect personal information unless you voluntarily provide it.

  • Users can disable cookies via their browser settings.

10. Contact Information

Andrews Plaza Bank Headquarters
3M9G & F32, Mackey St, Nassau, Bahamas
📞 Tel: +1-866-756-9381
📧 Email: contact@andrewsplazabank.com
🌐 Website: https://andrewsplazabank.com