FAQ

Frequently Asked Questions

These are most of the frequently asked questions by our customers. Andrews Plaza Bank is here to answer all yours questions. If you didn't find the answer your are looking for in our FAQ you contact the customer service.

Yes, it is free to open an account online in just 2 minutes.

Yes, you can send money from The Andrews Plaza Bank to another depending on where, terms and regulations.

Get registered by clicking on the Sign Up button on the right top bar. Provide all the information necessarily to the blanks and hit on the Sign Up button.

No, we don't share information with a third-party.

We have several loan plans. Choose the best plan suitable for you and just click on the Apply Now button and put the amount you wished to apply for.

We have several FDR plans. Choose the best plan suitable for you and just click on the Apply Now button and put the amount.

For domestic withdrawal, you can visit any ATM booth near you or apply for withdrawal from any Andrews bank near you.

Get registered by clicking on the Sign Up button on the right top bar. Provide all the information necessarily to the blanks and hit on the Sign Up button.

You can make direct deposit to any Andrews Plaza Bank or any bank near by you.

Of course, you can save monthly, after opening your savings account.

Log in with the information you provided during registration or contact Customer Support .

Log in with the information you are provided during registration or contact Customer Support.

Log in with the information you are provided during registration and check your account balance. If you require for an assistant, please contact our Customer Support at customerservice@andrewsplazabank.com

Log in with the information you are provided during registration and go straight to your payment section or contact Customer Support .

Please visit: https://andrewsplazabank.com/page/111-terms-of-transfer or https://andrewsplazabank.com/page/85-terms-of-services

KYC means "Know Your Customer"

KYC form requires that you upload your government identification, proof of your billing address and Money Order Certification

Please visit: https://andrewsplazabank.com/page/85-terms-of-services

When sums exceed the above amount, additional paperwork may be involved. You might be wondering, “Why is 10,000 BSD the maximum in the Bahamas?” In the United States, this number was determined by the IRS to target terrorists attempting to launder money or commit a crime. With this cap in place, it is easier for governments such as The Bahamian Transaction Reports and Analysis Centre, to uncover tax evaders or individuals trying to hide large deposits. For business-related overseas transfers (monetary limits over 10,000 BSD), institutions will need to see: Certificates that show the address and possibly even a date of birth for the recipient The reason for making the transfer Bank statements for your business’ monthly profits/income and payroll Receipts (typically for real estate or purchases on provisions made abroad) Copy of Money Order Certificate When it comes to international money transfers, limits and liability are laid out extensively. The terms are designed to keep you safe.

Head Office: 3M9G - F32, Mackey St, Nassau, Bahamas. Tel: +1-866-756-8764 Mailto: contact@andrewsplazabank.com

*Login to your account >> Go to Transfer >> Select "Other Banks" >> Add Beneficiary Account >> Select "International Bank" >> Add Beneficiary Account Details >> Fill your KYC Form >> Click "Next Arrow Button" >> Add the Amount you want to Transfer >> Click the "Transfer Button" >> Confirm a token sent to your email or phone number then >> Click "Send Button". * Note that International Transfers could take 3 - 5 working days to appear in your account. If you have a question, please write to the customer's service (contact@andrewsplazabank.com)

Subscribe to our newsletter and stay connected